Tengame.net

1. Scope of Application

This policy applies to personal data collected and processed by users during their access to and use of game services through our H5 game website (hereinafter referred to as the "Platform"). It does not apply to third-party links or services (such as advertising partners, payment tools, etc.), which follow their own independent privacy policies.

2. Collection and Use of Personal Data

2.1 Types of Information Collected

Account-related information:

If you register an account, we may collect necessary information such as username, email address, and password (encrypted storage) for account verification, login management, and customer support.

Game interaction data:

Including game progress, score, character information, actions, and dwell time, used to optimize the game experience, fix bugs, and provide personalized content recommendations.

Device and network information:

Device model, operating system, browser type, IP address, device identifier (such as IDFA/IDFV), network connection type, etc., used to ensure service stability, security protection, and advertising effectiveness statistics.

Voluntarily provided information:

Such as feedback submitted during user surveys and customer service inquiries, used to improve service quality.

2.2 Legal Basis for Data Processing

Your explicit consent
Necessity for fulfilling the service contract
Compliance with legal obligations
Protection of the legitimate rights and interests of the platform or third parties

3. Purpose of Data Use

Providing, maintaining, and optimizing game services (e.g., saving game progress)
Targeted advertising (sharing non-identifiable data with advertising partners based on device information and game behavior)
Security monitoring and fraud prevention (identifying abnormal logins and protecting account security)
Disclosure of information required for compliance (responding to subpoenas or regulatory orders from judicial authorities)

4. Data Protection for Minors

The platform is only for users aged 13 and above (or the legal minimum age in your country/region) and does not actively collect personal data from minors
If you are a minor aged 13-16, you need the explicit consent of your guardian to use the service. We will not sell or share your personal data
If a guardian discovers that a minor is using the platform without authorization, they can contact us to delete the relevant data and cancel the account

5. Data Sharing and Disclosure

Data will only be shared in the following circumstances:

With your explicit consent
With third-party service providers (such as advertising platforms, data analytics tools), but requiring them to comply with confidentiality obligations and take security measures
Disclosure required by law or necessary to protect the legitimate rights and interests of the platform/users

Your personal data will not be sold to third parties unless you give your separate consent.

6. Data Storage and Deletion

Data storage period: Only the minimum time required for the service will be retained. Data will be automatically deleted or anonymized after the storage period.
You may request the deletion of your account and related data at any time. We will complete the processing within 15 business days (except where legally required to be retained).

7. Your Rights (Based on GDPR/CCPA)

Right to Know: To inquire about the processing status of your personal data
Right to Correct: To request correction of inaccurate personal data
Right to Erasure (Right to Be Forgotten): To request the deletion of unnecessary personal data
Right to Limit Processing: To request limitation of data processing in specific circumstances
Right to Refusal: To refuse data processing for marketing purposes
Right to Complain: To file a complaint with the data protection authority in your region (such as the EU EDPB, California AG)

8. Policy Updates

We may update this Privacy Policy in accordance with changes in laws and regulations or service adjustments. We will notify you of any updates via platform announcements, emails, etc.

If the updates involve significant changes to your rights and interests, you will be given a reasonable notification period. Your continued use of the service constitutes acceptance of the updated policy.